Privacy Policy

1. Who We Are

WENSBRIDGE PRIVATE LIMITED, registered at Fort, Mumbai, is the Data Fiduciary responsible for your personal data collected through this website (wensbridge.com). Contact: contact@wensbridge.com.

2. What Personal Data We Collect

We collect the following personal data when you interact with our website:

• Contact form: Name, mobile number, email address, city, area of interest, message content.
• Newsletter signup: Email address.
• Website analytics: IP address (anonymised), browser type, pages visited, session duration — collected via Google Analytics 4 with IP anonymisation enabled.
• Cookies: Session cookies for website functionality; analytics cookies (only if you consent).

3. Why We Collect Your Data (Purpose & Lawful Basis)

• Responding to inquiries: Processing contact form submissions to respond to your real estate advisory queries — lawful basis: your consent (DPDPA Section 6).
• Newsletter: Sending market insights and updates you subscribed to — lawful basis: your consent; you may withdraw at any time.
• Analytics: Understanding website usage to improve our service — lawful basis: legitimate interest, subject to cookie consent.
• Legal compliance: Retaining certain records as required by applicable law.

4. How We Use Your Data

We use your personal data solely for the purposes stated above. We do not sell your personal data to third parties. We do not share your data with real estate portals, data brokers, or marketing aggregators.

5. Data Sharing

We share your data with:

• Resend.com (email delivery) — for sending you our response to form submissions.
• Google LLC (Google Analytics 4) — anonymised analytics data under Google's data processing terms.
• Legal authorities — where required by applicable law, court order, or regulatory authority.

6. Data Retention

Contact form data is retained for a maximum of 3 years from the date of submission, unless you request deletion earlier. Newsletter subscriber data is retained until you unsubscribe. Analytics data follows Google Analytics' standard retention periods.

7. Your Rights (Under DPDPA 2023)

As a Data Principal, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Request erasure of your personal data (subject to legal retention obligations).
• Withdraw consent at any time (this does not affect the lawfulness of prior processing).
• Nominate a person to exercise rights on your behalf in case of incapacity or death.
• File a grievance with us, and if unresolved, with the Data Protection Board of India.

To exercise any of these rights, email contact@wensbridge.com with “Data Rights Request” in the subject line. We will respond within 30 days.

8. Cookies

We use strictly necessary cookies for website functionality and, with your consent, analytics cookies. You can manage cookie preferences through our cookie consent banner. See our Cookie Policy for details.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

10. Third-Party Links

This website may link to third-party sites (e.g., MahaRERA portal, Google Maps). We are not responsible for the privacy practices of these sites.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy as regulatory requirements or our practices change. Material changes will be notified via a prominent notice on this website.

13. Grievance Officer

For grievances under DPDPA 2023 or IT Act 2000:
Grievance Officer
WENSBRIDGE PRIVATE LIMITED
Fort, Mumbai – 400001, Maharashtra
Email: contact@wensbridge.com